Terms of Website Use

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.



The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.
We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.



WWW.ACOSPHERE.CO.UK is a site operated by Acosphere LTD ("We"); we are a company registered in England and Wales under registration number REG NO. 05539106. Our registered business address is 24 Old Bond Street, London, W1S 4AP.



Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.



We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.



We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.



The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and
  • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.



You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-ofservice attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.



Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.



The Welsh and English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.



We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.


Acosphere Ltd Privacy Policy

Acosphere Ltd is bound by data protection legislation. This privacy statement is a “privacy notice” for the purposes of Applicable Data Protection Law and in particular, the European Union’s General Data Protection Regulation (“GDPR”), given by the entity Acosphere Limited when acting in its capacity as a data controller in relation to its collection and use of personal data.

If you have any questions about anything in this privacy statement please contact our Data Protection Officer nadia@acosphere.com.



To protect the rights and privacy of individuals (“data subjects”) in respect of the Processing of Personal Data concerning them.
“Personal Data” is any information relating to an identified or identifiable natural person (known as a “data subject”). A person is “identifiable” if he or she can be identified, directly to indirectly, not only by things such as a name or an identification number but also by things such as location data or some factor specific (for example) the physical, physiological or social identity of that person. “Processing” covers any activity involving personal data and includes such things as the collection, recording, storage, adaptation, use, disclosure and destruction of Personal Data.

Each member of Acosphere Limited will Process Personal Data in accordance with Applicable Data Protection Law.



We have policies and procedures that aim to ensure that all our staff, contractors and others that we work with and who Process any Personal Data held by us, or on our behalf, wherever in the world, are aware of and abide by their duties under Applicable Data Protection Law. All members of Acosphere Limited abide by the standards of data protection that are substantially the same as those set out in the GDPR which requires, among other things that Personal Data must be:

  1. processed lawfully, fairly and in a transparent manner;
  2. collected for lawful purposes that are clearly specified and only further processed for compatible purposes;
  3. relevant and limited to what is necessary for the purposes of the processing;
  4. accurate and kept up to date, with inaccurate Personal Data being erased or rectified without delay;
  5. kept for no longer than is necessary; and
  6. processed in a secure manner, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage.



Clients (and prospective clients)

We have clients that are individuals and clients that are corporate bodies, including multinational corporations, public institutions and individual consumers, non legal partnerships with Acosphere Limited and strategic unofficial joint ventures (those deemed as Partners or Our Network on the Acosphere website www.acosphere.co.uk).

As a prospective client and then (if applicable) a client, the Personal Data that we Process will include personal and/or professional contact details (addresses, telephone numbers, email addresses), copy identity documents and proofs of address, details of bank accounts and/or other invoicing details, details of financial standing.

If you leave a voicemail message with us, that message may be Processed in a similar manner to email and postal correspondence.


Other Client-Connected People: Consultants, Trainers, Advisory Organisations

We also deal with organisations and consultants external to Acosphere that provide professional advice or services to us or to our clients, those that supply goods and services to us and our past, present and future staff.

As an “Other Client-Connected” person, the Personal data that we Process about you will include personal and/or professional contact details (addresses, telephone numbers, email addresses) and, if you leave a voicemail message with us, that message may be Processed in a similar manner to email and postal correspondence.


Suppliers (and Potential Suppliers)

As a potential supplier and then (if applicable) as a supplier the Personal Data we Process will include personal and/or professional contact details (addresses, telephone numbers, email addresses), documents and other proofs of standing and reputation and bank account details and/or other payment details.

If you leave a voicemail message with us, that message may be Processed in a similar manner to email and postal correspondence.


Potential Employees

If you are an applicant for a job with us (a potential employee or self employed consultant or freelancer) the Personal Data that we Process about you will include:

  1. your name, address and contact details, including telephone numbers and email addresses;
  2. details of your qualifications, skills, experience, employment history, references, personality profiling results;
  3. information about your current level of remuneration, including entitlement to benefits;
  4. whether or not you have a disability that we may need to make adjustments for during the recruitment process;
  5. information about your entitlement to reside and/or work in the place you have applied for a job; and
  6. equal opportunity monitoring information, including information about your ethic origin, sexual orientation, health and religion or beliefs.

If you leave a voicemail message with us, that message may be Processed in a similar manner to email and postal correspondence.

If your application for a job with us is successful, our retention of your Personal data will be governed by our separate policy on staff Personal Data, which will be made available to you by our Human Resources department as part of your induction at Acosphere.


Enquirers and Visitors to our Website

You may give us Personal Data by filling in a contact form on our website or corresponding with us by email. In each of these cases, the Personal Data that we Process will include personal and/or professional contact details (addresses, telephone numbers, email addresses., job title, occupation, subject interests) and if you leave a voicemail message with us, that message may be Processed in a similar manner to email and postal correspondence. If you have stated contact preferences, service updates and/or events that we organise or participate in, we also Process that information. Where you purchase a ticket to one of our events via our website (linked to our CRM, Infusionsoft and integrated with PayPal as a payment platform) or another product or service on our website, we will also Process your bank details, payment card details or PayPal details to process the purchase.

We will also automatically collect certain information each time you visit our website. This includes;

  1. technical information including the Internet Protocol (IP) address used to connect your computing device to the internet, your browser type and version, time zone setting, operating system and platform;
  2. information about your visit which may include the pages viewed, page response times; and
  3. your country of location by reference to a look-up of your IP address against public resources.

Our website also uses cookies and/or similar technologies to collect and store certain information about your interaction with our website. For more information about how we use Cookies, see our Cookies Policy.



Clients (and prospective clients)

As a prospective client, we will process Personal Data about you and those connected with you, for the purpose of carrying out business and in order to:

  1. respond in our legitimate interests to your enquiries about our services and/or other requests;
  2. carry out due diligence or other “know-your-customer” anti-money laundering, counter-terrorist financing or anti-bribery checks in accordance with legal obligations to which we are a subject or in our legitimate interests to satisfy our regulatory obligations and our own risk
  3. conduct checks concerning financial standing
  4. enter into an agreement with you regarding the provision of services;
  5. verify and carry out financial transactions in relation to the provision of the services under the agreement with you;
  6. correspond with you concerning our present and future services and relevant news and service updates with your consent where required by law or otherwise in our legitimate interests provided these interests do not override your right to object to such communications.

If you become a client, we will continue to process Personal Data about you for such purposes as described above for the duration that they are relevant. In addition, we will process Personal Data about you and those connected with you regarding the on-going provision of services, as descried below. If you do not become a client, we will only keep Personal Data that you have made available to us if it is necessary for us to keep it for legitimate business purposes and/or as we are required to keep it by law or regulation.

If you do become a client we will need to process Personal Data in order:

Under the agreement entered into between you and us to:

  1. provide you with services to administer and manage our relationship with you;
  2. carry out your instructions and to respond to enquiries made by you;
  3. conduct and verify ongoing credit worthiness and standing checks relevant to the agreement;
  4. recover any fees owed to us under our agreement with you;

Or in our legitimate interests:

  1. to manage our infrastructure and business to further our business interests;
  2. other purposes we may notify you with from time to time and where necessary obtain your consent


Other Client-Connected People: Consultants, Trainers, Advisory Organisations

If you are a person that is connected to a client or potential client for the reason of fulfilling part of an agreement between Acosphere and a client or potential client or you a consultant or trainer working with an Acosphere client or potential client then we may Process Personal Data about you or those connected with you for the legitimate interest in carrying out our business and providing services to a client or potential client that you may be connected to.


Suppliers (and potential suppliers)

If you are a potential supplier of Acosphere Limited we will Process Personal Data about you and those connected to you for the purpose of entering into and receiving services provided by you under a contract, relevant to carrying out our business.


Employees and Potential Employees

If you are applying for a job or freelance position with us we will Process your Personal Data to assess your suitability for the position and check your eligibility to work in the country. We will then sue this information to advance your application through the recruitment process.


Enquirers and Visitors to our Website

If you have completed a form on our website, asked a general question or made a new business enquiry, then we will Process Personal Data for the legitimate interest of responding to your enquiry.

Likewise if you have contacted our marketing team either by email or via the website or independently or via a media enquiry then we will Process Personal Data on the same grounds, for legitimate interest in responding to your enquiry.

If you or someone you work with has given us a business card either in a meeting or at a conference we will use the contact details on the card for the purpose it was given.



Where permitted by law or otherwise with your prior consent, we will use Personal Data to keep you informed and updated about our services, events or promotion. We may also invite you to tell us what your areas of interest are or ask for feedback on our services in the form of customer questionnaires.

If you are on one of our contact lists for communications from Acosphere Limited, you will be able to check and update your contact details, change your preferences and “unsubscribe” to our mailing lit if you wish by using nay of the links in the mail communications or by contacting us via our website or via email to our Data Protection Officer. In the event that you unsubscribe we will make sure that your request is dealt with promptly.
Even if you tell us that you do not want to receive marketing or promotional communication from us, we may still Process the Personal Data for the purpose of conducting business or providing services.

We do not sell or pass on your Personal Data to Third Parties outside Acosphere Limited for marketing purposes.



  1. Any employee or member of Acosphere Limited for the purpose of conducting business with you. A full list of Acosphere staff can be found at www.acosphere.com;
  2. Self employed contractors of Acosphere or consultants, trainers or organisational bodies that help Acosphere provide services or products to you; including business partners, suppliers, sub-contractors, affiliates.
  3. External networking sites. Our website contains plugins to such sites. If you are a member of one of those social networking providers and you are logged in when you visit our website the relevant social network provider may assign information to your social media account. You should read the privacy policy of your social network account for further information about their collection and use of your Personal Data;
  4. If we are under duty to disclose or share your Personal Data to comply with a legal obligation.



We have taken steps to apply appropriate technical and organisational measures to prevent the unlawful or unauthorised processing of Personal Data and the accidental loss or destruction or damage to Personal Data. This includes but is not limited to using properly configured and well maintained firewalls, encryption and anti-virus/malware protection on servers, laptops and PCs with emails scanned for viruses and spam. Our staff have an obligation to ensure that appropriate measures are implemented at all times in accordance with data protection policy and GDPR.

We retain data on potential and current clients for as long as we maintain a relationship with them, for the duration of our contractual obligations to them and beyond this contractual period to provide updates on our services. Clients can be removed from our database on request though we will not be able to provide you with services without this information or for future opportunities. We retain information about potential employees for one year and when and if they become an employee for the duration of their employment and for one year after they exit the company.

We review retention periods on a yearly basis.
Personal data is deleted in a secure manner.



Acosphere’s CRM is provided by Infusionsoft, an internationally recognised provider and Personal Data contained within is backed up on “The Cloud” using robust back up servers located in the United kingdom and USA.



In certain circumstances you have the right to:

  1. have access to your Personal Data by making a “subject access request”;
  2. have your Personal Data corrected if it is wrong, or in certain cases have it deleted
  3. have the processing of your Personal Data restricted (while we verify or investigate your concerns with this information for example);
  4. object to the further processing in certain circumstances of your Personal Data including the right to object to marketing;
  5. request we move your Personal Data elsewhere (data portability);
  6. to withdraw any consent that you have given us to process your Personal Data, only because you have given us that consent; and
  7. not have your Personal Data automatically processed.



The data protection officer at Acosphere Limited is Nadia Acogny who can be contacted at nadia@acosphere.com



We may make on going updates to this privacy policy to our discretion. Any updates will be made available on our website www.acosphere.com



Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.


Acosphere Ltd Cookie Policy

The cookies on our site are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page. These cookies contain no personally identifiable information but they will use your computer's IP address to know from where in the world you are accessing the Internet.
Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google's behalf.